Dear Customers,
Please read the Terms and Conditions before ordering.
All orders are to sent to [email protected]
Orders form can be found at the side of navigation.
Orders from Sms/phone calls/tagboard msg all will not be taken into considerations.
If you have any problems in emailing us, do add us in msn (provided remind us in tagboard).
Once payment are made, do inform us. We will confirm with you if we receive the payment.
All payment has to be made in advance for Pre-orders. Should the items be out of stock, we will refund you.
Payment are to be made within 2 days after confirmation of orders.
For last customers who likes to last minute order, payment are to be before the last payment date. If not orders will either be cancel / move into the next pre-order.
No payment = No Orders.
To protect our business, we don't accept orders without customer making any payment before order is close.
We will post out via:
- Normal Postage
- Normal Postage with Certificate of Posting (COP) - Additional of $0.50
- Registered Article Service (Register mail) - Additional of $2.50
All parcel will be mail out within 3 working days upon payment is made (once all stock are ready to mail out).
What is a Normal Postage?
Normal postage will be just simply drop your parcel into the post box and it will deliver to you with 3-7 days to your mail box.
This service does not 100% safe which means there may be a chance for lost mail.
If customer choose this service, seller is not responsible for any compensation of lost mail.
What is a Normal Postage with Certificate of Posting (COP)?
A certificate of posting may be obtained for any unregistered postal article (normal postage) upon payment of an additional fee of 50 cents at the time of posting.
This service does not 100% safe which means there may be a chance for lost mail. However this can prove that seller has post out the pacrcel at a certain time and date.
If customer choose this service, seller is not responsible for any compensation of lost mail.
What is a Registered Article (Register mail)?
This service is ideal for confidential or important items which require special handling, processing and accountability.
A fee of $2.50 per article is payable in addition to normal postage and other charges.
Registered article allows your package to be traceable.
We strongly recommend this option as this will significantly reduce the risk of lost items while delivering. The following are the delivery methods you can opt for to deliver your order/s at your doorstep.
All products are in-stock and only accept collection mode as postage/register mail. Once payment is made parcel will mail out within 3 working days.
If item is Out Of Stock (OOS), please kindly allow 2-3 weeks to restock. If in-case item won't be restocking any sooner, we will provide refund.
For products under pre-order have a certain period of waiting time. Hence if you can't wait please don't join the pre-orders. All the items are not instock unless stated.
All products are non refundable or exchangeable.
Cancellation of items after payment is made (but before orders are sent) will be liable for an overall SGD$2 administrative charge per order.
Remaining amount paid will be refunded.*Only applicable when orders are not send to supplier* (To prevent from backing out once order is placed and payment is made)
If orders have been made to supplier and customer will not get any refund back.
We will not be responsible for any loss or damages resulting whether directly or indirectly from any errors in postage, quality problems, defects, delays, damage, loss or any action or inaction on the part of the supplier.
Some products' picture display may vary from the actual product due to lightning.
*Terms & Condition may subject to changes without prior notice *
By joining the pre-orders/ buying our products, you are deemed to have agreed tothe 'Terms & Conditions' set out by Shop For Beauty.